General Terms and Conditions of Sale and Use

General Terms and Conditions of Sale and Use

About our company

David Daniel - Class'Park Roissy

01 48 63 36 79 contact@classpark.fr

In these general terms and conditions of sale, the site https://www.classpark.fr will be referred to as "this site".

In the general terms and conditions of sale, Class'Park will be referred to as "the Company".

The customer acknowledges having read our general terms and conditions of sale at the time of ordering.

These terms and conditions govern sales to private individuals on the https://www.classpark.fr website.

ARTICLE 1 - Scope of application

These General Terms and Conditions of Sale (the "GTCS") apply, without restriction or reservation, to all purchases of the following services:

The Company's business is the rental of parking spaces on private land, shuttle services and vehicle maintenance and cleaning services offered to non-business and business customers on the website.

The main features of the Services are presented on the website.

It is the Customer's responsibility to read these terms and conditions before placing an order. The choice and purchase of a Service is the sole responsibility of the Customer.

These GTC are accessible at all times on the website and shall prevail over any other document.

The Customer declares that he/she has read these General Terms and Conditions of Sale and has accepted them by ticking the appropriate box before placing an order on the website.

 

In the absence of proof to the contrary, the data recorded in L'entreprise's computer system constitutes proof of all transactions concluded with the Customer.

ARTICLE 2 - Prices

2.1 The Services are provided at the current rates shown on the website when the order is placed by the Company.

2.2 Prices are quoted in Euros and include VAT.

2.3 Prices take into account any discounts granted by the company on the website.
These prices are firm and non-revisable during their period of validity, but the company reserves the right to change prices at any time outside their period of validity.

2.4 The payment requested from the Customer corresponds to the total amount of the purchase, including any costs.

 

2.5 An invoice is drawn up by the company and given to the Customer when the Services ordered are provided.

ARTICLE 3 - Orders

3.1 It is the Customer's responsibility to select the Services they wish to order on the Website, in accordance with the following procedures:
Bookings can be made online via our website or by telephone.
Customers must enter their desired arrival and departure dates, as well as details of their flight and vehicle.
Additional options can also be added: vehicle cleaning, inventory, valet parking and more.

3.2 Any user accessing the booking service must register by means of a computer entry on the website.

3.3 At the end of the booking procedure, the customer will receive a confirmation email containing the details of the booking.

3.4 Prices are quoted in euros and include VAT. Payment is made on the day of booking by secure payment by bank card, Visa, MasterCard or bank transfer. Services are always invoiced on the basis of the rates in force at the time of booking.

3.5 The company reserves the right to change its prices at any time, but price changes will not be applied to orders already placed and confirmed by e-mail.

3.6 The sale will only be considered valid once the price has been paid in full. It is the Customer's responsibility to check the accuracy of the order and to report any errors immediately.

3.7 Any order placed on the website constitutes the formation of a distance contract between the Customer and L'entreprise.

 

3.8 The Customer will be able to access their booking at any time on the website or by e-mail if they have an account on the website.

ARTICLE 4 - Terms of payment

4.1 The price is paid by secure payment as follows:
Payment by credit card (CB, Mastercard, Visa) or bank transfer

4.2 The price is payable in full by the Customer on the day the order is placed.

4.3 Payment data is exchanged in encrypted mode using the protocol defined by the approved payment service provider (Banque Populaire) for banking transactions carried out on the website.

4.4 Payments made by the Customer will only be considered final once the sums due have been effectively collected by the company.

 

4.5 The company will not be obliged to provide the Services ordered by the Customer if the Customer does not pay the price in full in accordance with the above conditions.

ARTICLE 5 - Provision of Services

The Services ordered by the Customer will be provided as follows:

5.1 When dropping off a vehicle, the customer undertakes to arrive at least 1 hour before the start of check-in.
The above-mentioned vehicle must conform to the manufacturer's model with the options provided for in the manufacturer's catalogue for a given model, fitted and installed before the vehicle left the factory. As well as any other equipment, embellishments or functional fittings (including professional fittings) fitted to the vehicle after it leaves the factory.

5.2 The company cannot be held responsible if the appointment time set by the customer is not respected.

5.3 The company undertakes to use its best endeavours to provide the Services ordered by the Customer, on a best endeavours basis.

5.4 In the event of a reservation, Class'Park undertakes to provide parking rights without transferring custody. We do not keep the vehicle keys. Unless specifically requested by the customer.

5.5 By subscribing to one of the offers on our site, the user accepts any mechanical intervention by an employee of a Class'Park partner company required to carry out the service ordered.

5.6 When the customer returns home, in the event of a plane delay or when there is a lot of traffic around the airport, the company may only take charge of one passenger (driver) per reservation so that the latter can collect his or her vehicle from the car park. This ensures a smoother rotation of shuttles and less waiting.

ARTICLE 6 - Cancellation/Modification/Claims

6.1 Cancellation insurance is offered to our customers at the rate of 10 euros (inc. VAT), to enable them to obtain reimbursement of the service without having to justify the reasons. However, this insurance will not be taken out if the service has been partially used or cancelled from the time of the service.

6.2 If the customer does not take out insurance, no refund will be considered.

6.3 If the customer collects their vehicle before the agreed date and time, they will not be entitled to any refund, as their reservation is firm and definitive.

6.4 Only complaints made before leaving the company car park will be considered.

 

6.5 In the event that the customer is unable to collect their vehicle before the end of the current rental period, Class'Park undertakes to keep their vehicle in safe custody on the premises of its establishment. On return, the customer, after payment of a late collection fee of 10 euros (inc. VAT)/day late, will be able to collect their vehicle. An invoice will be issued at the customer's request.

ARTICLE 7 - Right of withdrawal

7.1 The customer is not entitled to a withdrawal period. In accordance with Article L221-2 of the French Commercial Code, contracts for passenger transport services are excluded from the right of withdrawal.

 

7.2 The Customer has no right of withdrawal when purchasing Services and thereby entering into the Contract.

ARTICLE 8 - Responsibilities of the Service Provider - Guarantees

8.1 The company undertakes to do its utmost to ensure that the website is accessible and enables customers to place orders online at all times without interruption. In the event of a temporary interruption, an error message will be displayed.

8.2 Only Company employees are authorised to manoeuvre and return vehicles as required.

8.3 The company reserves the right to move vehicles inside and outside the car park as part of the services subscribed to by the customer.

8.4 The company cannot be held responsible for damage or deterioration caused by meteorological events such as storms, hail, sap, pollen or acts of vandalism, slow puncture(s), damage(s) caused by rodents, theft(s), mechanical or electronic breakdown(s) or any other damage linked to natural causes, whether exceptional or not, as well as any damage resulting from normal use of the vehicle.

8.5 The company declines all liability in the event of theft of personal belongings, including during work carried out by partners appointed by the company.

8.6 The company has taken out civil liability insurance to cover damage of any kind caused during the transfer to the airport. The company accepts no liability in the event of pneumatic or mechanical problems.

8.7 The company cannot be held responsible in the event of an incident or traffic jam during the journey from the car park to the airport, causing the customer to miss their flight.

L'entreprise's guarantee is limited to reimbursement of the Services actually paid for by the Customer.

8.8 The company shall not be held responsible or liable for any delay or non-performance resulting from the occurrence of a case of force majeure as usually recognised by French case law.

8.9 The Services provided via the Website comply with the regulations in force in France. The company may not be held liable in the event of non-compliance with the legislation of the country in which the Services are provided, which it is up to the Customer, who is solely responsible for choosing the Services requested, to check.

8.10 The company provides its customers with a free shuttle service from the airport to the car park and back. This free service is valid for up to 4 passengers per booking. Beyond that number, the customer will have to pay a supplement of 5 euros per additional passenger. This supplement can be paid on the website or directly at the car park.

 

8.11 Parking as well as traffic, manoeuvring and other operations within the car park are carried out at the Customer's own risk and under the Customer's full responsibility, as the fees charged are simply parking fees and do not cover the guarding, surveillance or storage of the vehicle.

8.12 Class'Park declines all liability in the event of damage of any kind, accident or theft of the vehicle or all or part of the objects or equipment contained in the vehicle, which are the sole responsibility of the customer.

ARTICLE 9 - Customer liability

9.1 The customer agrees that one of L'entreprise's employees may collect and keep the keys to his/her vehicle during his/her stay in the car park, if necessary.

9.2 The customer undertakes to inform L'entreprise by telephone or e-mail if the arrival time is more than 1 hour late. Otherwise, the reservation will be cancelled and a fee of 10 euros may be charged for reactivating the reservation.

9.3 It is the Customer's responsibility to ensure that their vehicle is in good working order when it is delivered to the car park.

9.4 Breakdowns of any kind requiring work to be carried out on the vehicle parked in our car park will be at the customer's expense.

9.5 A return transfer is included in the booking. If the customer requires an additional journey, regardless of the service provider, an additional charge of €15 per additional journey will be made.

9.6 The customer is solely responsible for his/her luggage. The company's staff may be required to help the customer carry his/her luggage (suitcases, bags, etc.) as a service. However, they cannot be held responsible in the event of damage to the baggage or its contents.

9.7 The customer undertakes to arrive alone if they have opted for a "single passenger offer" shuttle service as stipulated in their booking. If this is not the case, the customer will be required to pay a fee of €15 (incl. VAT) per additional passenger on the spot.

 

9.8 Customers may not request a refund for the difference between a shuttle service and a "1-passenger offer" shuttle service if they end up travelling alone. The customer's reservation will be taken as proof of this.

ARTICLE 10 - Data protection

10.1 Pursuant to Act 78-17 of 6 January 1978, it should be noted that the personal data requested from the Customer is necessary for the processing of the order and the preparation of invoices.

This data may be communicated to any of the Service Provider's partners responsible for executing, processing, managing and paying for orders.

10.2 In accordance with the national and European regulations in force, the Customer has a permanent right of access, modification, rectification and opposition with regard to information concerning him or her.

 

This right may be exercised in accordance with the procedures described in the "legal information" section of the website.

ARTICLE 11 - Intellectual property

The content of the website is the property of the Seller and its partners and is protected by French and international intellectual property laws.

 

Any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.

ARTICLE 12 - Applicable law - Language

12.1 These General Terms and Conditions and any transactions arising from them are governed by and subject to French law.

 

12.2 These GTC are written in French. In the event that they are translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute.

ARTICLE 13 - Disputes

13.1 If you have any complaints, please contact Customer Services at the postal address given at the beginning of these GTC or by e-mail at gestion@cdparking.net.

13.2 The Customer is hereby informed that he/she may, in any event, have recourse to conventional mediation with the travel and tourism sector mediation body (www.mtv.travel) in the event of a dispute.

All disputes arising from the purchase and sale transactions concluded in application of these GTCS and which have not been settled amicably between the seller or by mediation, will be submitted to the competent courts under the conditions of common law.

 

These documents have been drafted by a specialist lawyer and are protected by copyright. Please do not copy them or you will be prosecuted for copyright infringement.

These documents have been drafted by a specialist lawyer and are protected by copyright. Please do not copy them or you will be prosecuted for copyright infringement.